Rave Reviews

Cieras Celebrating over 20 Years in Bridal and Formal Wear Business With Millions of Satisfied and Happy Customers.



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I just wanted to thank you for your assistance with my order # 502. The dress fit perfectly! I did not even have to hem it! Everyone at the weddingthought it was a vintage couture dress. I got compliments galore, and it really did look great. I would definitely use your services again and I have told everyone about your site. Thanks for making my special day special.

Sharon Stephen



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My gown has arrived it is breathtaking and a perfect fit. It is like it was molded to my body. At first I was very nervous because this was my first experience in custom orders via internet. The quality of fabric and workmanship exceeded my expectation. I am just overwhelmed and grateful to everyone who participated in the process. Consider me a loyal customer.

Thank you



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I received the dress. Thank you very much. It's beautiful.

Maggie







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Hi Lisa, this is the last time I'll be bothering you -- promise! I just wanted to thank you again. The dress came today and it is just beautiful and fits her perfectly. Thank you for all your help with this.

Pattianne





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2-21-08

Hi Lisa, Finally i got my grown, i'm so happy about it!!! it's very beautiful.....

Thanks

Mayerling Hänzi Urosa



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I recieved the gown yesterday. It is perfect! It fits perfect, it looks perfect, I love it! Thank you for everything, your prices are so reasonable and everything is done so fast and efficiently! I will recomend your company to everyone I know! Thank you thank you thank you!!! Bethany

On 9/30/07, Bethany Eigenfeld wrote: Thank you for everything!





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The dress arrived this afternoon. It is beautiful! Thank you so much!

Sue Farver



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I wanted to thank you for my wedding gown. Although there were timing issues at hand, my wedding was perfect!

attached is a picture... a speical thanks to all that made it happen!

Joan



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Attn.: Customer Service:



We received the dress on Friday, 4/25/07 and it is beautiful. It fits very well and the short veil goes well with the dress. The gloves were not included, but that does not matter. Thank you so much for putting up with me and my anxieties. Our daughter leaves for Wisconsin on Wed., 5/30/07. The dress goes with as well as all the floral pieces I made up for her. She is all set for the wedding.

Marcia K. Heller



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My wedding dress is absolutely beautiful. You guys have done an amazing job. I can not wait to try it on for the first time.

Catrina M. Crane, MS

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OH MY GOSH! MY WEDDING GOWN IS BEAUTIFUL! I CAN"T BELIEVE IT! THANK YOU SO MUCH!

Julee

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I received my wedding dress yesterday. It is gorgeous and exactly what I wanted. It fits perfectly, the quality, material and color are perfect. It looks almost exactly like the picture I sent in. I’m not sure how you pulled off making the back look just right, without a picture from me, but it looks amazing. I wasn’t sure what to expect and was stunned when I opened the package yesterday. Please tell artist that made it, thank you, thank you, THANK YOU. It’s beautiful and an incredible price too. I’m telling everyone I know!



Do you take tips? I would love to send something extra, only if it would go to the person(s) who made it.



Stephanie Nolte

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Order 12314

I did in fact recieve the wedding dress and it is absolutely beautiful. Thank you again.

Price Rating:Excellent

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

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Order: 12294

Rating: Excellent

Comments: I recieved my wedding dress today and it is beautiful, and fits perfectly. Thank you very much.

Karri Anderson

Price Rating:Excellent

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

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Rating: Excellent

Comments:

Price Rating:Excellent

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

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Rating: Excellent

Comments:

Price Rating:Excellent

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

Title: Body:Great merchandise. Great prices. 0 complaints

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Rating: Excellent

Comments:

Price Rating:Excellent

Shipping Options Rating:Good

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Bad

Title:

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Rating: Excellent

Comments:

Price Rating:Excellent

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

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Order: 2094

Rating: Excellent

Beautiful (high quality) dress at an excellent price! Caring and efficient customer service, and a great overall transaction! They went out of their way to be helpful, and made my daughters first formal a huge success!

Comments: Price Rating: Excellent

Shipping Options Rating: Excellent

Delivery Rating: Excellent

Ease Of Purchase Rating: Excellent

Customer Service Rating: Excellent

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Order: 1169

Rating: Excellent

I am so happy with my selection. The quality and workmanship is excellent. I had to make an exchange of my first selection, due to the fact my first dress was not quite right for a wedding. But I followed the directions and received prompt return authorization. I made a new selection on-line and notated my authorized credit in the comments box. I very prompty received confirmation via e-mail that my new dress selection was being shipped via Fed Ex. It was such a wonderful experience I will not hesitate to order again when the occassion arises. Thank you Cieracollection.com for excellent customer service.

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Order: 741

Rating: Excellent

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Order: 722

Rating: Excellent

Comments: The nicest person helped me at Ciera Collection. Her name was Lisa and she went above and beyond the call of duty. I was in desperate need of a dress quickly. She made sure I had exactly what I needed. I will use Ciera Collection again and will recommend them to all of my friends.

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Order: 711

Rating: Excellent

Comments: I was delighted to find my suit and have ordered another one. The ordering process and receiving process was easy. Thanks

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Order: 707

Rating: Good

Comments: Lisa was a great help again! I had a 'million' questions but she appeared not to be frustrated.

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Order: 706

Rating: Excellent

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Order: 705

Rating: Excellent

Comments: I was more than pleased, she told me when it was going to be shipped, and she kept me updated all along, I wish more companies did business like them.

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Order: 689

Rating: Excellent

Comments: I finally recieved my selection and I am very pleased and will be ordering again. I recieved the suit cieras-689 on Thursday an it is superb but I need to know if the purse is available in the dark chocolate and if you can ship it by ups to, Luvader McAdoo

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Order: 686

Rating: Excellent

Comments: Received the order a day in advance

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Order: 685

Rating: Excellent

Comments: It was a pleasure dealing with Cierra Collections. The quality of the product was even better than I expected, the customer service is outstanding, and delivey was exceptionally fast. I never dreamed it would be so easy to find the perfect dress for my daughter's wedding !



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Order: 681

Rating: Excellent

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Order: 668

Rating: Excellent

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Order: 666

Rating: Excellent

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Order: 661

Rating: Good

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Order: 656

Rating: OK

Comments: I know that it was the Christmas Holidays. But, I needed the dress a soon as possible. It was not shipped out for 10 days after I ordered it,and I am hoping it would be here today. I tried to order two different outfits that were on the web page and each was either sold out or not in stock. No big deal. They were very nice to work with and I would be happy to order again from them ,especially when I am not so pressed for time. They have a beautiful line of clothes. I would reccommend to my friends, for that speciality look ,actually the only web sight that I could find that has great priced suits with real fur. Nina Akin

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Order: 651

Rating: Good

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Order: 648

Rating: Good

Comments: The merchandise was excellent, but they need to be careful when reporting shipping information. The information I was sent was incorrect and I did have to call to make sure of the delivery date.



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Order: 642

Rating: Good

Comments: Fast service, item is quality material.

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Order: 634

Rating: Good

Comments: I was astonished at the $50.00 cost for sending the item FedEx. I use FedEx everyday in my job and know that I could have arranged to have the item shipped for about $10.00. I do however love the quality of the fabric and the way the suit fit.

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Order: 631

Rating: Excellent

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Order: 617

Rating: Excellent

Comments: Prompt service excellent quality merchandise.

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Order: 615

Rating: Good

Comments: Before placing an order, I tried emailing the company with questions but did not receive a reply. Once I placed my order, the merchansize arrived timely. I returned the dress for a different size and they handled the return and shipment of the new size promptly.

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Order: 611

Rating: Excellent

Comments: Lisa, in Customer Service, was an excellent help to me. Nadine

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Order: 610

Rating: Good

Comments: i didn't like what showed up on my bill. It said GQ KIDS Columbus OH NANNY REPLACEMENT SERVI. If you could explain this? Why didn't is say Ciera Collection? I have no complaints with the website or service but to say I hired and nanny and didn't isn't exactly correct. Please explain. I would be reluctant to order again if I thought you were not who you say you are.

Ciera Collection Reply: We apologize for any misuderstanding. The reason your credit card statement will read GQ Kids Columbus, Ohio is because we are running several different businesses Simultaneously.

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Order: 587

Rating: Excellent

Comments: I was pleased with the company, the services, as well as the product. It was shipped in a timely fashion and my salesperson was very very helpful in helping me to find what I was looking for.

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Order: 578

Rating: Excellent

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Order: 576

Rating: Excellent

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Order: 573

Rating: Excellent

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Order: 567

Rating: Good

Comments: I requested air shipment and the merchandise was shipped ground. I should have been informed if air service was not an option.

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Order: 566

Rating: Excellent

Comments: It was a pleasure doing business with real Professional Retailer on the web for change. I was phoned to choose another color since the color I wanted out in my size. I received this GORGEOUS CAPE SUIT just as I was told. The internet did this suit no justice. The material is very rich looking. I look forward doing more business in the near future. God Bless and Have a Wonderful Day! Mrs. Patricia Thompson

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Order: 559

Rating: Excellent

Comments: my mom was very pleased with her mother of the bride dress. It fits perfectly, and the quality was better than we expected. Thanks so much

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Order: 553

Rating: Excellent

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Order: 550

Rating: OK

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Order: 547

Rating: OK

Comments: Ordering was easy, delivery was fast, however, the box appeared as though it had previously been opened, then re-taped, and was not in the best condition for a dress of this price.

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Order: 532

Rating: Excellent

Comments: I appreciated the communication through e-mails to keep me updated on the processing of the order, the shipping and delivery date.

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Order: 523

Rating: Good

Comments: The only problem I had was that I did not get a confirmation that my order was accepted and shipped. So, even though I was glad to receive it, I was a little nervous since I had a wedding to go to.

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Order: 519

Rating: OK

Comments: took a long time for them to except payment and ship

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Order: 517

Rating: Good

Comments: The only problem is that the "diamomds" on the hat were not all there. Three were missing, but I guess this was a problem with the manufacturer. They need to have those "diamonds" well fixed so they do not fall off. Regardless of this, Ciera Collection is a great store, and I will continue shopping there, God willing. Thank You

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Order: 514

Rating: Excellent

Comments: Great Service. Pleasant experience over the phone with representative. When I found the Ciera Collection site on a Yahoo search, I called to see if I could receive an order within two weeks. The representative assured me that they could rush the shipment. The order arrived at my home within a week.

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Order: 502

Rating: Good

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Order: 497

Rating: ExcellentMy gown has arrived it is breathtaking and a perfect fit. It is like it was molded to my body. At first I was very nervous because this was my first experience in custom orders via internet. The quality of fabric and workmanship exceeded my expectation. I am just overwhelmed and grateful to everyone who participated in the process. Consider me a loyal customer.

Thank you